Unlock support.
Propel growth.

Consistent, expert HubSpot support that resolves your issues swiftly.

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Operational Gridlock
& Delays

Slow or inconsistent support leaves your team stranded, and frustration mounts.
Scattered Knowledge
& Resources

Difficulty in accessing resource libraries and knowledge bases.
Budget Instability
& Surprise Fees

Unpredictable service costs can strain budgets and hinder planning.
Reactive
Fire-Fighting

Lack of proactive health monitoring can escalate into critical failures.

Introducing Struto's uniVERSAL Support Services

Our uniVERSAL Support services are tailored to enhance your HubSpot experience and bolster the functionality of our proprietary products, including strutoCX, strutoUX, strutoIX, and strutoAI. Our support plan grants access to the uniVERSE customer portal, enabling you to manage support tickets efficiently while ensuring your HubSpot environment is always operating at peak performance.

What Are Our uniVERSAL Support Services?

Our uniVERSAL Support Services are designed to provide the reassurance of knowing that expert help is just a ticket away. With comprehensive checks and dedicated support, our plans are designed to enhance your operational efficiency while ensuring cost-effectiveness.

uniVERSAL Support Tiers:

uniVERSAL Support Standard - £99/month

Enjoy prompt email ticketing with next business day responses, effective HubSpot and product query resolutions, regular monthly portal health checks and reports. Plus the flexibility to purchase execution hours as needed.
uniVERSAL Support Pro - £199/month

Gain all the benefits of the Standard plan, along with access to our Call Centre and video calls, and benefit from a 4-hour response time during UK business hours.
uniVERSAL Support Enterprise - £499/month

Enjoy all the features of the Pro plan, enhanced with 24/7 Call Centre access, preferential points-based pricing for execution services, and consistent 4-hour response around the clock.

Receive Swift
Resolutions

Benefit from rapid response times that minimise disruptions.
Access
Resources

Gain empowerment through a library of resources and knowledge bases.
Plan Your
Budget

Enjoy transparent and manageable service costs for better planning.
Gain Tailored Support

Get support that aligns with your specific business needs.
Enhance
Efficiency

Leverage expert guidance and health checks to optimise your platform.

What is included in the uniVERSAL Support Standard plan?

The uniVERSAL Support Standard plan includes email ticketing with next business day response, resolution for HubSpot and product queries, monthly health checks and reports, and the option to purchase additional execution hours as needed.

How does the uniVERSAL Support Pro plan differ from the Standard plan?

The Pro plan offers all the benefits of the Standard plan, plus enhanced support through Call Centre and video calls, with a faster 4-hour response time during UK business hours.

Does the uniVERSAL Support Enterprise plan provide 24/7 assistance?

Yes, the Enterprise plan ensures round-the-clock assistance with 24/7 Call Centre access, preferential points-based pricing for execution services, and consistent 4-hour response times.

Can I upgrade my plan if my support needs increase over time?

Absolutely, you can upgrade from the Standard to Pro or Enterprise plans at any time to accommodate your growing support needs.

How do I access the resources and knowledge base provided with the support plans?

Upon subscribing to any uniVERSAL Support plan, you'll receive access to the uniVERSE customer portal, which houses an extensive resource library, knowledge base, and a Learning Management System (LMS) designed to support your needs.

UNDERSTANDING HOW WE PRICE

Invest In Operational Peace of Mind

Our pricing is based on the level of responsiveness and access your business requires. Choose the plan that aligns with your operational needs, from standard business-hour support to 24/7 round-the-clock coverage.

Flexible Tiers

Select the support plan that fits your budget and operational needs, with the freedom to upgrade as your business grows.
Transparent Costs

With clear monthly fees and no hidden charges, you can budget with certainty and understand your investment completely.
Value-Driven

Our service extends beyond break-fix support, providing proactive health checks and resource access to help you maximise your HubSpot ROI.

Let's Meet

Schedule an introduction with our consultants, who'll guide you.
Discovery Call

We'll meet your stakeholders to understand your goals and challenges.
Build A Roadmap

We create a high-level roadmap for your onboarding and implementation.

Implementation

We set up and customise HubSpot to suit your business needs.
Training & Support

We empower your team and provide ongoing assistance.
Continuous Optimisation

We help you adapt and optimise as your business grows and needs change.

Productivity Gridlock

Critical workflows stall and campaigns grind to a halt while your team waits for a fix, directly impacting your revenue and momentum.
Reactive Fire-Fighting

Without proactive health checks, minor issues escalate into critical failures, forcing your team into a stressful cycle of crisis management.
Team Bottlenecks

Your team wastes time searching for answers or creating risky workarounds, which slows progress and leads to inconsistent results.
Eroding ROI

Every hour of downtime is a drain on your budget and your platform's ROI. This instability makes it impossible to forecast costs and prove value.

"Immediately, Struto took an interest, not just in the deliverable, but in our vision and strategic intent. They feel nothing like a vendor and everything like a trusted IT partner with their out-of-the-box thinking and technical savviness"

Kate Wellner

Co-Owner & COO | Tourney Direct

"Struto's team displayed a high level of professionalism and kept us well-informed with clear communication. Their pace of work was commendable, and they were always responsive to our queries and concerns. Based on the positive experience we had, we decided to start a second project with them. I would gladly recommend Struto to other companies seeking reliable HubSpot customisation and onboarding services."

Joe Rugg

Program Manager | MEPS International

“Struto are always trying their best to help us be our best. I’ve worked with some agencies where you feel like they’re just ticking the box. I don’t ever feel like that with Struto.“

Gill Power

Senior Marketing Executive | Cherwell Laboratories

"The expertise and dedication of Struto has been instrumental in transforming the way we manage our customer relationships"

John Miller

Program Manager | Quiddity Health

Struto's integrated approach transformed our operations. With strutoIX and strutoCX, we've achieved efficiency and customer engagement like never before.

Jamie L.

CEO | Tech Solutions Inc.

Deep HubSpot Expertise

As a HubSpot Elite Partner of 13 years, we have unparalleled experience.
Deep Technical Expertise

No HubSpot Partner has the combination of technical expertise and products we have.
Enhanced
Adoption

Empowered teams do more with less, reducing friction and driving adoption.
Customer
Experience

Empowered users with access to consistent data create better customer experiences.
Scale
Seamlessly

Adapt and add new systems and requirements as your business grows.