HubSpot onboarding services that help you extract value. Fast. Accelerate your time to value. Create connected customer experiences.

9+

Years a
HubSpot Partner

100+

HubSpot
websites built

40+

Agency
partnerships

600+

HubSpot template
customers

100+

HubSpot portals
under management

50+

Migrations, integrations &
customisations

Onboarding that delivers value. Fast.

Guided Onboarding, Accelerated Onboarding and Advanced Software Implementation for HubSpot

Overview: Success starts with your platform being set up to meet your business requirements. We have options available to suit your budget and accommodate the most simple implementations to the most complex.

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What are your options for onboarding?

Onboarding is the first step your organisation will take on its journey with HubSpot. Effective onboarding is critical to setting you up for success, and that's why it is almost always a compulsory part of HubSpot's new hub sales experience.

Struto offers onboarding across the entire HubSpot CRM suite from the Professional through Enterprise levels. That means we cover Marketing, Sales and Service Hub onboarding as well as the CMS Hub.

Struto Guided Onboarding

Struto Guided Onboarding

Like HubSpot's onboarding, only a little more personal.
The team at Struto leads you through a programme that mirrors HubSpot's approach. We have the time to make it a little more personal.

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Struto Accelerated Onboarding

Struto Accelerated Onboarding

A more tailored onboarding experience that is accelerated to minimise time to value.
Onboard faster and realise more value quicker when you choose the accelerated approach.

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Set yourself up for success

Struto Advanced Implementation

Bespoke onboarding and implementation for digitally mature organisations.
This approach involves Struto collaborating closely with you through all aspects of the service life cycle.

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01 Struto Guided Onboarding

01. Struto Guided Onboarding

 HubSpot offers guided onboarding as part of their sales experience, but a partner like Struto can also conduct your onboarding. We believe partners are best placed to deliver onboarding and set customers up for success because partners will better get to know you and your business.

Struto onboarding mirrors the onboarding you would receive from HubSpot and follows their methodology. If you want to get your hands dirty and have the time to do so, it's for you. Time to realise value is less important to your business.

  • Get Value From HubSpot Faster.
Follows HubSpots process

Follows HubSpots process

We respect HubSpot's time in the market providing guided onboarding and so see their process as the baseline standard and base our guided onboarding on this process.

However, we try and spend more time getting to know you and bake that into the approach we take.

Outcome-based onboarding

Outcome-based onboarding

We’ll agree on a maximum of three outcomes and work through a structured program to achieve these, teaching you to use the relevant HubSpot tools that align with those outcomes along the way.

The goal is to work in a measured way to help you onboard successfully.

Guided software setup

Guided software setup

As with HubSpot's Guided Onboarding, you will be guided by your onboarding specialist through the setting up of your portal. They work with you on the standard configuration through a checklist to get you set up.

The goal is to get the base configuration done so that you can use the main features.

02 Struto Accelerated Onboarding

02. Struto Accelerated Onboarding

This service builds upon the HubSpot onboarding methodology and offers greater flexibility. If you want to realise value from your HubSpot investment fast, then this is the service for you. You want help with your setup and value our experience and best practice.

We’ll create a structured program for you that focuses on all your agreed outcomes and the timeframes for execution. The goal is to set you up for success quickly and thoroughly by training you on all the required HubSpot tools to accelerate your time to realising value with HubSpot.

  • Get Value From HubSpot Faster.
Accelerate value

Accelerate value

We work with you to accelerate the program and prioritise aspects of the onboarding experience to map to your requirements. 

Business Value

Business Value

Draw on our experience in helping map HubSpot's tools and features to your prospects and customers buyer journey.

Direct Support

Direct support

Get dedicated support from your onboarding specialist when you roll out HubSpot, especially during cutover from your old system.

Software Setup

Software setup

We'll do your base HubSpot portal setup for you. We'll accelerate the time to you being able to use HubSpot effectively.

03 Struto Advanced Implementation

03. Struto Advanced Implementation

This is a fully bespoke solution that follows our best practice methodology. You are rolling out HubSpot across multiple teams and business units, often in geographically disparate areas. You require a mature, structured approach to your digital transformation that mitigates risk and delivers maximum value.

We’ll work through our lifecycle service process to build a flexible onboarding experience that scales to support your more complex requirements. Our Scope It. Plan it. Do it. Run It. process will ensure your business, operational and technical requirements are met.

  • Get Value From HubSpot Faster.
Completely Bespoke

Completely Bespoke

Our Advanced Implementation is a tailored experience designed to roll out HubSpot CRM Suite to align with your business, operational and technical requirements.

Our team will guide you through Struto's lifecycle services framework to maximise the value you will get from HubSpot.

Implementation team

Implementation team

Bespoke or complex HubSpot CRM Suite implementations require a cross-section of skills from analysts to engineers and HubSpot software experts.

We'll put together the right team for you so that you have access to the talent at the right time.

Project Manager

Project Manager

A successful project requires an experienced project lead. We'll put in place a dedicated project manager so that you have a key, single point of contact.

They'll lead the internal team at Struto and coordinate cross-party communication to keep things moving.

Multi phased and pilots

Multi phased and pilots

Our Advanced Implementation service is ideal if you have multiple departments and teams within departments, especially if those teams are posted around the globe or across timezones.

This type of implementation often benefits from running pilot groups and staggering adoption across the broader business.

Consulting

Consulting

We have folks on the Struto team who will work with you to understand your goals past the obvious areas impacted by HubSpot and typically covered in traditional onboarding.

Some of our team members have over twenty years of experience in the technology space running businesses.

End-user Training

End-user Training

There are typically multiple stakeholders that need training. Some administer HubSpot daily, those who operate in HubSpot day-to-day and those who lead and measure outcomes using HubSpot.

We will tailor the training for both admins and end-users, conducting a blend of train the trainer and team sessions. 

How will we help you get more from your HubSpot onboarding journey?

Overview: Fast track your success. Focus on your customers and your end-users.

Customised for you

Customised for you

You have goals. Our goal is to help you achieve those goals. 

Our team will not only help you achieve your goals but also open you up to the opportunity deploying HubSpot has. We'll tailor the structure of your onboarding to map to your priorities as well as ensure you maximise the learning opportunity and access you have to folks with years of experience working with HubSpot.

Done for you

Done for you

Guided onboarding means that you do your setup under our guidance. We offer alternatives, however.

Our accelerated onboarding and advanced implementations lean on our team's experience and knowledge of best practices to set your HubSpot portal up quickly so that you can extract value from the system as quickly as possible.

 

Done with you

Done with you

The goal is to create an engaging learning experience for you and your team.

Sometimes this is best served by having someone looking over your shoulder and walking you through the ins and outs of HubSpot. This approach is excellent when you run your first campaign, for example. Think about having access to a team that can check those workflows and email setups before you pull the trigger for the first time.

Customer experience focused

Customer experience focused

Connect your website and marketing to your sales and customer service teams.

The HubSpot CRM Suite gives you the tools to create digital and human touchpoints that help move your prospects and customers through their buying journey. As the world demands less friction in their digital experiences, we can help you use technology to smooth the experience from their first click on your website to their latest engagement with your services team.

User experience focused

User experience focused

Your team works to create great experiences for your customers, but what about their user experience?

Our team will work with you to understand how you have traditionally gone about your business and look for ways to improve those processes using HubSpot to surface information and automate onerous tasks. We love seeing marketers do more with less, salespeople cutting their admin to give them more time to sell and customer services staying on top of their service requests.

 

Lifecycle services

A lifetime of support

Onboarding is the beginning of your journey with HubSpot and it should not be the end there.

Choosing the right partner to conduct your onboarding is important. The partner should offer services that get you set up for success but then offer the right services to augment your team and allow you to extract value for the lifetime of your HubSpot solution. 

 

A guide to buying HubSpot

A comprehensive guide to buying HubSpot for every business
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Get the onboarding right for you

Properly onboarding with HubSpot is critical to your success with HubSpot. Struto can help set you up for success by putting the foundations in place that you can build on.

We won't leave you there either. We have services designed to help you with the long-term adoption of the technology as well. Our adoption-as-service offer has everything you need to build on where onboarding leaves off.



An onboarding approach right for you

An onboarding approach right for you

Not all companies require the same approach. We can tailor your onboarding to focus on what matters to you and make sure that you still have a balanced educational experience that covers all the aspects of the technology so that you can extract maximum value.


Onboarding that fits your budget

Onboarding that fits your budget

Struto Guided Onboarding is priced the same as HubSpot's onboarding, and we believe it offers more significant value than HubSpot's. Accelerated Onboarding and Advanced Implementation are bespoke services.


Set yourself up for success

Set yourself up for success

You should not underestimate the value of proper onboarding. There is no shortcut to success with HubSpot; there is no "Lite" onboarding that delivers real value. Don't skimp on your success.


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Ready to start your journey with HubSpot on the right foot?

We believe in helping you create a great customer experience and would love to discuss your goals, whether simple or complex.

Book a free chat with Sean.

"The first point in building a wonderful customer experience is confirming the various parts of the journey are either in play or planned for. Our team is ready to help you scope out this journey and advise on the solutions required to amplify not only your customers' but your own experience too."

Sean Fowles - Head of Sales and Pre-sales
Struto