A Self-Service Portal Built On HubSpot & Tailored To Your Customers So They Get Great Digital Experiences.

StrutoSS is a custom-built self-service portal tailored to your customers' requirements. As expected, it surfaces HubSpot service tools like the knowledge base and tickets. It also allows us to create customer-specific self-service tools by integrating with your back-end systems via StrutoCORE. 

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Bespoke

We build tools your customers need

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Blended

Create blended buyer journeys

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Integrate

Surface data connected to the StrutoCORE

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Monetise

Track, take or make payments

Self-Service on demand

StrutoSS for HubSpot. A self-service portal to help power your RevOps strategy.

When we say "self-service portal", you probably think, "support tickets," and you'd be right. Tickets are a great way for clients to get access to service. We think about creating new ways to serve your customers, blending human and digital engagements to make better use of your people's time and giving customers the freedom to serve themselves. Part of the StrutoSPHERE product set, the StrutoSS is designed to work on its own or as part of the StrutoSPHERE, which includes StrutoCMP, a community management portal, StrutoLMS, a learning management system and StrutoRC, a lead nurturing resource centre.

Blended experiences count

Control the experience

Without the ability to implement and shape a digital self-service experience, your RevOps team will need to rely on people and processes alone to shape the buyer journey, meaning:

  • There is likely to be an inconsistent service experience, sales take longer to close, and service issues take longer to resolve
  • Your people are caught up doing repetitive, transactional tasks, be it sales selling where they add little value or your service team directing customers to resources they could find and use themselves
  • Your business will struggle to truly scale because costs are tied to people and people cost

Your RevOps team cannot deliver predictable growth unless they create hybrid sales and service journeys that combine both human touch and digital experiences. They must take control of the platform and, therefore, the buying experience.

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Control the narrative

When your RevOps team controls the learning experience, they control more of the narrative.

Your RevOps team will be able to create personalised learning experiences that build trust with leads earlier in the buying journey and delight customers later.

Not only that but you can use the tools to train your own people to deliver consitent services across the buying cycle.

Blended experiences count

Control the experience

Without the ability to implement and shape a digital self-service experience, your RevOps team will need to rely on people and processes alone to shape the buyer journey, meaning:

  • There is likely to be an inconsistent service experience, sales take longer to close, and service issues take longer to resolve
  • Your people are caught up doing repetitive, transactional tasks, be it sales selling where they add little value or your service team directing customers to resources they could find and use themselves
  • Your business will struggle to truly scale because costs are tied to people and people cost

Your RevOps team cannot deliver predictable growth unless they create hybrid sales and service journeys combining human touch and digital experiences. They must take control of the platform and, therefore, the buying experience.

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Your people are happier

Your people can focus on providing value rather than repeating repetitive tasks.

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Your customers are happier

Your customers value the choice and efficiency self-service brings.

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You begin to scale

You disconnect your cost of growth from people, allowing your business to scale.

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You create brand differentiation

Your business is differentiated in the market by offering unique customer experiences.

Better Control. Better growth.

Take control and supercharge your HubSpot platform to start your path to predictable growth

Step 01 - We’ll build a platform-driven roadmap to success together

We’ll work with your RevOps team and your fellow stakeholders to determine which components of the StrutoSPHERE are right for your business to support your growth strategy.

 

This could mean deploying StrutoLMS, StrutoCMP, StrutoSS and StrutoRC as a package or stand-alone applications. We'll determine the budget to be allocated to each roadmap stage. Each component of the StrutoSPHERE has out-of-the-box base functionality, but the real power comes from customising the deployment to meet your users' or customers' needs.

Step 02 - Design and Brand

We’ll work with you on any custom requirements you may require and brand your portal to meet your brand guidelines

Step 03 Customise and Deploy

We’ll develop any customisations required and deploy your components of the StrutoSPHERE on your HubSpot portal. 

Step 04 - Adopt

We’ll train you to create nurturing journeys and personalised experiences for your customers that support their buying journey.

Step 05 - Optimise

We’ll work with you for the long-term to optimise your buying experiences by providing access to future feature launches as well as creating new features for you.

Solution Support

If you buy our products or services you have access to first line support team via our service centre. 

Better Control. Better growth.

StrutoSS.
Say hello to one-quarter of the StrutoSPHERE.

StrutoSS is part of the StrutoSPHERE set of applications and is built on HubSpot CMS Enterprise. 

Setup, Customisation & Onboarding

Our Customer Success team will customise and brand your portal so that you deliver a seamless digital experience to your users or customers.

Starting from:

£9,999

Monthly Subscription & Support

StrutoSS is delivered via a software-as-a-service model, although we ensure that whilst your instance of StrutoSS is uniquely tailored to your business, you still get access to future feature releases and support.

Starting from:

£749/mo

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Want to know more?
Talk to one of our advisors.

Talk to an advisor

Most engagements with us follow a simple 4 step process

How to engage Struto. Start here today.

Step 01

Talk to an advisor. Set up a call with one of our advisory team to gather your initial requirements, close any gaps in your buyer journey so far and plan our next engagement.

Step 02

Conduct a deep dive. We’ll get the right people from our team on a call with you and your key stakeholders to unpack and capture your requirements in more detail.

Step 03

Build a Roadmap. Our product owners will build a roadmap to your success. They’ll estimate the outputs as epics and user stories with estimated budgets and timeframes.

Step 04

Agree Commercials. We agree the roadmap and sign the statement of work that outlines the spirit of our engagement, the budget and number of sprints estimated to deliver the work.

"Immediately, Struto took an interest, not just in the deliverable, but in our vision and strategic intent. They feel nothing like a vendor and everything like a trusted IT partner with their out-of-the-box thinking and technical savviness"

Kate Wellner

Kate Wellner,
Co-Owner and Chief Operating Officer,
Tourney Direct

Innovative HubSpot automation for USA-based sports event organisation

Tourney Direct turned to Struto to assist them in a period of digital transformation; to automate much of their business operations and digitalise processes. The sequential projects were conducted with growth-driven design methodology in mind to allow for maximum business continuity.

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Want to know more?
Talk to one of our advisors.

Talk to an advisor