Integrate HubSpot and Business Central

OUTCOME PACKS

Connect Dynamics CRM with HubSpot and your other connected business systems

The Dynamics CRM Connector exchanges supported records between Microsoft Dynamics CRM, HubSpot and your other connected business systems through strutoIX's message-bus integration. Reduce duplicate data entry and give your teams a more consistent view of customer information across platforms.

Outcome Pack Type

Connector Pack. Connector Packs are foundational, always-on services that connect strutoIX to the systems your business uses. The Dynamics CRM Connector can work alongside the HubSpot Connector and other Connector Packs to support cross-system data, automation and experiences.

From £175/month each pack

Message-bus integration.
Access to AI Orchestration Packs.
Access to Service Packs

Required Systems

The minimum system requirements for this outcome pack are:

Microsoft Dynamics CRM with supported message-bus access
strutoIX
Dynamics CRM Connector Pack.
The Connector Pack for each target system, including HubSpot where required.

Teams Served

Outcome packs can serve any team in a business. This outcome pack is optimised to serve:

Sales
Customer Services
Operations

how we help

Getting started with this Connectivity Pack

We work with you to understand the business Outcome, map the systems and data involved, and build a Shared Roadmap for delivery. The Dynamics CRM Connector is built on strutoIX and deployed through our DRIVE Deployment Framework.

strutoIX DRIVE Framework

Connected Data

Exchange agreed Dynamics CRM records with HubSpot and your other connected business systems through the message-bus integration, with clear ownership, matching and update rules.

Connected Processes

Use Dynamics CRM data across systems to support processes such as customer management, opportunity tracking, service delivery and reporting, without relying on manual exports or repeated data entry.

Better Team Visibility

Give sales, service and operations teams the CRM information they need in the systems they use, subject to agreed permissions and data scope.

Orchestration and AI

Add Orchestration Packs to act on signals across connected systems. Connected, governed data also gives AI the context it needs to support useful, measurable work across your organisation.

More reliable data

Track successful transfers, skipped records and failures across your agreed data flows

Measure Accuracy and reliability targets agreed for the implementation.

More Reliable Data

Track successful transfers, skipped records and failures across the agreed data flows.

Measure Accuracy and reliability targets agreed for the implementation.

Faster Access to Updates

Make Dynamics CRM changes available to the teams and systems that need them faster, replacing manual handoffs between platforms.

Measure Update frequency and target speed agreed after technical constraints are understood.

EXPERIENCE THE POWER OF INTELLIGENT INTEGRATION

DRIVE. Your roadmap to better business outcomes.

We deploy the Dynamics CRM Connector through DRIVE: one clear path from understanding the problem to proving value and deciding what comes next. The Shared Roadmap keeps requirements, delivery, commercials and Outcomes connected throughout.

Discover

Understand the process, systems, stakeholders, data, customisations and constraints. Confirm the Dynamics CRM environment, message-bus compatibility, records and update direction. Define the baseline and first meaningful result.

Roadmap

Create a prioritised Shared Roadmap covering the Connector Packs, data flows, dependencies, responsibilities, commercials, acceptance conditions and success measures.

Implement

Configure, transform, test and activate the agreed connections. Work moves continuously through review and release, with quality, security and data integrity protected.

Value

Compare the result with the baseline. Review reliability, update speed, data accuracy, manual work saved and how effectively exceptions are handled.

Evolve

Use the evidence to refine mappings, connect more systems or add an Orchestration Pack or Service Pack where the next investment is justified.