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PROCESS PACKS

Automated Customer Onboarding Pack

Guarantees a consistent, professional, and automated onboarding experience for every new customer. A sequence of automated tasks, welcome communications, and internal alerts are triggered the moment a deal closes, reducing manual effort and increasing customer satisfaction.

Outcome Pack Type

Process Pack. The Automated Customer Onboarding Process Pack offers orchestrated automation that unifies systems, workflows, and teams around a guaranteed onboarding outcome.

From £750/month
  • Unified Sync
  • Central Data Hub
  • AI Orchestrated Action Pack (Coming soon)

Connected Systems

The minimum system requirements for this outcome pack are:

  • HubSpot CRM
  • Email Platform
  • Task Management
  • Knowledge Base
  • Support System

Teams Served

Process packs can serve any team in a business. This process pack is optimised to serve:

  • Operations
  • Customer Success
how we help

Getting started with this Process Pack

Our team will work with you to understand your required business outcomes and create a roadmap to help you achieve them. This Process Pack is built on strutoIX and deployed using our Guided Deployment Framework.

Automated Onboarding Triggers

  • Instant activation of onboarding workflows upon deal closure with personalised customer journeys.

Multi-Touch Coordination

  • Orchestrated sequence of emails, tasks, and touchpoints across sales, success, and support teams.

Progress Tracking & Recovery

  • Intelligent monitoring of onboarding milestones with automatic escalation and recovery protocols.

Onboarding Analytics Trail

  • Comprehensive tracking of onboarding success rates, satisfaction scores, and process optimisation.

Fast Time to Value

Deploy quickly for enhanced TTV.

60% Time to first value

Automated Processes

Increased automation.

90% Process automation

Customer Satisfaction

Improve satisfaction.

>15 points CSAT score increase

Ready to Improve Your Onboarding Game?

Join the companies already achieving measurable results with strutoIX