Points represent delivery capacity in a sprint. We estimate each backlog item, plan to the agreed monthly capacity and report what shipped.
Keep progress visible. Turn plans into outcomes.
Our Guided Ongoing Success Framework is a retainer‑based operating system for continuous improvement. We align to your OKRs, deliver in monthly sprints with a predictable points model, and keep progress visible so your HubSpot investment keeps paying back.
The Challenge
After launch, momentum often fades
Backlogs grow. Requests compete. Priorities shift. Without a clear operating rhythm, teams slide back into the Fog of Busyness - busy days, little measurable progress, and no shared view of what’s next. You don’t need more tasks. You need a way to keep moving the numbers that matter.
Skills Access
Limited in-house expertise is hindering your growth.
Complexities
Complex challenges prevent you from leveraging technologies.
High Cost
The high cost of expert resources is a barrier for your business.
How we help
A proven operating system for continuous improvement
We unify your objectives, a disciplined delivery process and the right experts into one framework. Work is planned against OKRs, delivered in sprints with quality gates, and reviewed on a fixed cadence. You always know what’s next, what’s done and what impact it had.
A simple plan
Align. Deliver. Review.
-
Align: We co‑create a Shared Success Roadmap, define OKRs and set your monthly points capacity.
-
Deliver: We run monthly sprints. Items meet a Definition of Ready, ship to a Definition of Done, and are accepted by you.
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Review: We report outcomes, hold a monthly review, and refresh priorities. Quarterly, we recalibrate OKRs.
TURN PLANS INTO OUTCOMES
What’s included
Strategic alignment
Shared Success Roadmap, OKRs and a measurable plan for the next 90 days.
Delivery engine
Monthly sprints, predictable points model, backlog management, DoR/DoD, change control.
Expert team
Access to strategic, advisory and execution specialists (SFIA‑aligned), assigned to your roadmap.
Enablement
Role‑based guidance, playbooks and light training as needed.
Visibility
Progress and outcomes reported via your client portal, with monthly and quarterly reviews.
What we typically deliver
A Retainer Based Operating System
Stay out of the fog of busyness
Revenue Operations & CRM Hygiene
- Pipeline design
- Data quality
- Score models
- Lifecycle & SLA Tuning
Marketing and Lead Flow
- Campaigns
- Nurturing
- Attribution
- CRO Improvements
Sales Enablement
- Sequences
- Playbooks
- Quoting & approvals flows
- Handoff quality
Service Efficiency
- Ticket flows
- Knowledge base
- CSAT/NPS loops & deflection
Pricing
Ongoing Success Framework
Choose a plan that matches your ambition and pace. All plans include roadmap alignment, sprint delivery, governance and reviews.
Essentials
A light cadence for foundational improvements and rapid fixes.
- Outcome Aligned
- Predictable Delivery
- Right Talent, Right Time
From
£1,500
/month
Explore This Outcome
Core
A balanced cadence for steady, outcome‑focused progress.
- Outcome Aligned
- Predictable Delivery
- Right Talent, Right Time
From
£3,000
/month
Explore This Outcome
Growth
An accelerated cadence for teams driving change on a tight timeline.
- Outcome Aligned
- Predictable Delivery
- Right Talent, Right Time
From
£6,000
/month
Explore This Outcome
Pricing
Guided Deployment Framework
A flexible, tiered approach to expert engagement with access to a spectrum of advanced consulting services to add to the Ongoing Success Framework or uniVERSAL Support.
Execution
Provides the expert project management and delivery engine needed to execute your tactical roadmap with precision and control.
- Strategic Team: SFIA L4 Service Coordinator
- Guarantee: Delivery Guarantee
- Starter Engine: Includes 3 Points/month
From
£1,500
/month
Explore This Outcome
Advisory
Provides the architectural oversight and solution design required to translate your business objectives into a measurable, actionable plan.
- Strategic Team: SFIA L4 Coordinator + SFIA L5 Expert
- Guarantees: Delivery & Clarity
- Starter Engine: Includes 6 Points/month
From
£3,000
/month
Explore This Outcome
Strategic
Provides the coaching and guidance required to help set your long-term business objectives and navigate the path to transformational growth.
- Strategic Team: SFIA L4, L5 + 7 Experts
- Guarantees: Delivery, Clarity & Roadmap
- Starter Engine: Includes 12 Points/month
From
£6,000
/month
Explore This Outcome
Pricing
uniVERSAL Support
uniVERSAL Support forms the foundation of any package or retainer that you choose with us. Choose a tier that best suits your needs, then add the software, outcomes and/ or retainer packages that you require.
Standard
- uniVERSE Portal Access
- Email Ticket Logging
- Next Business Day Response
£99/month
Pro
- All Standard Features
- UK Business Hours Call Centre
- Dedicated Service Coordinator
£199/month
Enterprise
- All Pro Features
- 24/7 Call Centre Access
- 4-Hour Response (24/7)
£499/month
FAQs
Your biggest questions, answered
How do points work?
Can we roll points over?
We aim to deliver to plan every month. If a change forces a replan, we’ll carry the approved changes into the next sprint by agreement.
What’s a typical cadence?
Most clients run monthly sprints with a mid‑sprint checkpoint, a monthly review and a quarterly roadmap reset.
Who will we work with?
A named lead and a cross‑functional team sized to your plan. Access to strategic, advisory and execution specialists as needed.
Can we add urgent work?
Yes—via a change control or by flexing capacity if available. We’ll always protect agreed outcomes first.
Do you support training?
Yes. Light enablement is included. Deeper training can be added within the plan or scoped separately.
Can we pause or change plans?
With notice. We’ll recommend the safest way to adjust without losing momentum.
Customer Success
What our Client Say
"Immediately, Struto took an interest, not just in the deliverable, but in our vision and strategic intent. They feel nothing like a vendor and everything like a trusted IT partner with their out-of-the-box thinking and technical savviness"
Kate Wellner
Co-Owner & COO | Tourney Direct
"Struto's team displayed a high level of professionalism and kept us well-informed with clear communication. Their pace of work was commendable, and they were always responsive to our queries and concerns. Based on the positive experience we had, we decided to start a second project with them. I would gladly recommend Struto to other companies seeking reliable HubSpot customisation and onboarding services."
Joe Rugg
Program Manager | MEPS International
“Struto are always trying their best to help us be our best. I’ve worked with some agencies where you feel like they’re just ticking the box. I don’t ever feel like that with Struto.“
Gill Power
Senior Marketing Executive | Cherwell Laboratories
"The expertise and dedication of Struto has been instrumental in transforming the way we manage our customer relationships"
John Miller
Program Manager | Quiddity Health
Struto's integrated approach transformed our operations. With strutoIX and strutoCX, we've achieved efficiency and customer engagement like never before.
Jamie L.
CEO | Tech Solutions Inc.
Ready to keep progress visible - and outcomes moving?
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